Our Commitment to Quality
We have a positive local reputation, committed and highly skilled staff, quality awards which underpin our service delivery and an experienced board of Trustees with a wide range of skills.
We are committed to providing high quality services for the people of Derbyshire and to maintaining high standards as an employer and as a charity.
We have achieved the Advocacy Quality Performance Mark (QPM) which recognises excellence in the delivery of Advocacy services.
Derbyshire Mind has been awarded the Mind Quality Mark (MQM). The MQM is a robust quality assurance framework created by Mind.
MQM sets out the baseline of best practice and legal compliance in all areas of a local Mind’s governance and activities. To achieve the MQM, a local Mind must meet or exceed all 24 key standards.
The MQM provides assurance that local Minds across England and Wales are well-run organisations who meet Mind’s expectations of good practice, and in many cases excel beyond those expectations. It provides assurance that they are healthy, ambitious and strong in providing the highest quality support to people experiencing or at risk of developing mental health problems.
We have a range of policies and procedures which underpin our work. You can find more information about our key policies here:
View PoliciesSafeguarding Lead:
Anna Woolley
anna.woolley@derbyshireindependentcommunityadvocacy.org.uk
Information Governance Lead:
Donna Treadwell
donna.treadwell@derbyshiremind.org.uk